Emergency Food Hygiene Support

For businesses facing EHO failings, low ratings, or urgent hygiene issues.

When you need help now, we act immediately.

Emergency Call-Out (24–48h London Response)

An on-site specialist arrives fast to stabilise the situation, identify critical risks, and guide you through immediate corrective actions — helping you avoid closures, restrictions, or further enforcement.

Rapid Recovery Plan

A complete written turnaround plan tailored to your EHO’s findings.Includes:

  • full documentation review
  • corrective action guidance
  • system rebuilding
  • staff coaching options
  • 2-week follow-up
  • money-back guarantee if your rating does not improve (when our plan is followed)

Reinspection Support

We prepare you for your next EHO visit, fix remaining issues, and coordinate communication with the council to maximise your rating improvement.

General Food Hygiene Support

For businesses who want strong hygiene systems, better ratings, and long-term compliance.

Pre-Inspection Food Hygiene Audit

A full compliance check of your premises, documentation, and staff practices — ensuring you’re inspection-ready and positioned for the highest rating possible.

Food Hygiene System Setup (HACCP / SFBB)

We build or rebuild your complete hygiene management system, including:

  • cleaning schedules
  • HACCP documentation
  • daily/weekly records
  • corrective action logs
  • allergen controls
  • SOPs & checklists

Perfect for new businesses or those missing essential paperwork.

Documentation Fix & Rebuild

If your records are incomplete, outdated, or missing entirely, we repair or recreate them professionally so they’re council-acceptable and easy for your team to maintain.

On-Site Staff Hygiene Coaching

Short, practical coaching sessions so staff understand expectations, avoid critical mistakes, and maintain standards consistently — especially during busy periods.

Monthly Protection Plans

Year-round protection to keep you always inspection-ready.

Our subscription plans include:

  • unannounced mock audits
  • documentation checks
  • deep-clean verification
  • priority emergency response
  • staff hygiene refreshers

Designed to prevent issues before they become EHO problems.

Why Businesses Choose Food Hygiene SOS

Fast emergency support

Council-acceptable systems

Practical, business-friendly fixes

Clear action plans

No confusing jargon

Proven results improving ratings across London

Money-back guarantees on key services

“A low rating or weak hygiene systems isn’t the end — it’s the moment to bounce back stronger.
From rapid emergency support to our monthly audit subscriptions, we keep your business compliant, confident, and ready for every inspection.”

Sanj Nandhe ACIEH

Founder - Food Hygiene SOS

At Food Hygiene SOS, we help London restaurants and takeaways recover quickly from low Food Hygiene Ratings, EHO visits, and wider compliance challenges.


Founded by Sanj Nandhe, a CIEH Associate with 25+ years in hospitality — including as a multi-unit Domino’s Pizza franchisee and co-founder of Soukra at The O2 Arena — we understand exactly what pressures food operators face.

We specialise not only in emergency response (on-site in 24–48 hours, with a No Score Improvement, No Fee guarantee) but also in ongoing food hygiene support, documentation reviews, systems building, and compliance coaching.


For businesses wanting year-round protection, our monthly subscription plans provide regular mock audits, documentation checks, and continuous inspection-readiness.

What Our Clients Think Of Us

“Our restaurant was rated 2 — after one visit, we achieved 5. Worth every penny!”— Rahul K. Camden, London

“The EHO revisited within 3 weeks and upgraded our score from 1 to 4.” — Maria G. Takeaway owner, Ealing, London

“You can tell Sanj and his team genuinely want to help. We’re a small family-run café and didn’t know where to start after failing our inspection. They didn’t judge — just gave us clear, realistic advice that worked. Highly recommend!”
—Lisa B. Café Owner, Tower Hamlets, London

“The fees felt like a lot at first, but it turned out to be the best investment I’ve made. They spotted issues the inspector missed and explained everything in plain English. Three weeks later, we passed reinspection with flying colours.”
—Mo G. Takeaway Owner, Hackney, London

“The council was about to shut us down after an inspection. I called Food Hygiene SOS and they came the same day. Sanj guided us through every fix, contacted the EHO, and helped us out in record time. Can’t thank them enough!”
—Jani P. Restaurant Owner, Brent, London

“When our café received a low score, I didn’t know where to start. Sanj and his team were amazing, calm, knowledgeable, and very practical. They gave us clear steps, helped organise our records, and reassured our staff. I’d recommend them to any food business in trouble.”
—Rebecca K., Café Manager, Barnet, London

“We got hit with a 2-star hygiene score and panic set in. Food Hygiene SOS came out the very next day, walked us through everything, and even spoke directly to the EHO for us. Two weeks later, we were re-inspected and got our 5 stars. Worth every penny!”
—Ali H., Takeaway Owner, Croydon, London

“We thought our allergen list was fine until Food Hygiene SOS reviewed it. They found gaps we never noticed and helped us rebuild everything correctly. The peace of mind this gave us is priceless — especially knowing we’re fully compliant.”
—Krishan M., Restaurant Owner, Barking, London

“We asked Food Hygiene SOS to check our allergen documents. They spotted a major error in our supplier data that could have caused big trouble.”
—Mohammed I., Restaurant Owner, Westminster, London

“I booked online on a Thursday morning after a terrible inspection. They came the next day, gave us a clear action plan, and even spoke to the council for us. We passed reinspection easily.”
—Lukas A., Takeaway Owner, Wandsworth, London

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